Learn about our Trade Program.

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Shipping

Shipping

Shipping Options

Your tiles will be shipped directly from the factory floor to your front door. Standard shipping is via ocean freight – whereas expedited shipping is via air freight. Either way, make sure to get in touch with any special requests before you order.

Standard Shipping

Standard shipping is via ocean freight from Portugal to your final destination. Average ocean freight delivery is 50 days from the day it ships.

Expedited Shipping

Need your tiles in a hurry? We offer air freight as a faster alternative to ocean. Average air freight delivery is 15 days from the day it ships.

Carbon Offset

We value our part to take care of the environment. We offset all carbon used on every air or ocean shipment, small or large, near or far, at no cost to you.

Delivery

Delivery is scheduled as what is called Ex-works, meaning we handle all duties, freight, taxes, and customs imports. Shipping is door to door and arrives in the form of palletized boxes, delivered curbside to your final destination. If you need further assistance to place your tiles in a specific location, ask about our white glove services.

Need more info? Check out more common questions.

Common Questions