Field Tiles, Inc. name, Field Tiles, Inc. logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Field Tiles, Inc. or its affiliates or licensors. You must not use such marks without the prior written permission of Field Tiles, Inc. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.
The Website may contain product offerings. We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Website. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
We accept the following forms of payment via the Website: Major Credit Card. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in United States (“U.S.”) dollars. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Website. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Samples: We will ship samples via USPS at the charge to our customers; the amount, timing, and terms of sample shipments shall be at our discretion. Volume orders: Customer will receive an estimated price quote upon our receipt of the purchase order. Size of order, product, requested delivery date and delivery address determine the shipping price and transportation type. We currently ship via air or ocean freight from Portugal to final destination (shipping origin subject to change). Customer is required to pay all shipping costs including but not limited to: freight, import fees, duties, customs, and taxes.
Because Field Tiles products are made to order and all orders are custom, there are no returns. All sales are final. If there is an issue with the received order, customer must notify Field Tiles within 7 days of delivery by documenting and contacting Field Tiles via email at firstname.lastname@example.org with any issues such as defective product or incorrect order quantity and including, without limitation, order number, time stamped photographs and written description of the product issues. Field Tiles will not accept returns on damaged product, but will work with the customer to rectify a product issue if such issue is caused by Field Tiles. Customers are responsible for damages occurring during installation. Improper installation does constitute a manufacturer defect.
As part of this document, you agree to comply with all U.S. and foreign export laws and regulations to ensure neither the product offerings, or any related technical data, is exported or re-exported in an illegal way. By accessing, purchasing, and/or using the product offerings, you represent and warrant that you aren’t in a country subject to a U.S. Government embargo, or which has been designated by the U.S. as a “terrorist supporting country.” You also warrant you are not listed on any U.S. Government list of prohibited or restricted parties. Field Tiles controls the product offerings in the U.S. In no way do we represent that materials contained within the product offerings are appropriate, or available, for use in other locations, and access to the product offerings is prohibited from locations where such activity is illegal. Users who decided to purchase product offerings do so on their own initiative and are solely responsible for compliance with the law.
You agree to protect Field Tiles and its subsidiaries and associates from any liability, damage or cost (including attorneys’ fees and costs) from any claim or demand made by a third party as a result of your access to, purchase of, or use of the product offerings, including any violation of this Agreement by you or any third party using your Field Tiles account, login information, or password.
If you have any questions or concerns, please feel free to reach out to us. We’re here to help, and would like to work with you directly to resolve any issues or disputes that you may have. If we cannot resolve such dispute, you and Field Tiles each agree that it will be resolved in a binding, confidential, individual and fair arbitration process, and not in court.
If you and Field Tiles are unable to resolve a dispute through informal negotiations, the dispute (except those disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. You understand that without this provision, you would have the right to sue in court and have a jury trial. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by you or Field Tiles. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Miami-Dade County, Florida. Except as otherwise provided herein, you and Field Tiles may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
The website is provided on an as-is and as-available basis. You agree that your use of the website services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express of implied, in connection with the website and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the website’s content or the content of any websites linked to this website and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access and use of the website, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the website, (5) any bugs, viruses, trojan horses, or the link which may be transmitted to or through the website by any third party, and/or (6) any errors or omissions in any content and the use of any content posted, transmitted, or otherwise made available via the website. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the website, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgement and exercise caution where appropriate.
Except to the extent that any exclusion or limitation of its liability is void, prohibited or unenforceable by applicable law, neither Field Tiles nor its affiliates, employees, agents or third party content providers shall be liable for any loss resulting from use or unavailability of information or content on the website, including but not limited to, any lost profits, loss of revenue, loss of use, loss of or damage to data or information of any kind, damage to equipment, hardware or other property of user, personal injury, or any indirect, special, consequential, compensatory or incidental damages (whether the claim is based upon breach of contract, breach of warranty, strict liability, negligence, tort or other legal theory) arising out of this agreement or in connection with the use of the website or content, or for any direct damages in excess of $100 (in the aggregate), even if they have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Visiting the Website, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the website. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at:
Field Tiles, Inc.
80 SW 8th Street
Miami, FL 33130